Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Account Information: When you create an account, we collect your name, email address, and password. If you sign up via a third-party service (e.g., Google), we receive basic profile information from that provider.
• Payment Information: When you subscribe to a paid plan, our payment processor (Stripe) collects billing details such as credit card number and billing address. We do not store full payment card numbers on our servers.
• Website Data: When you connect your website for content analysis, we access publicly available information on your site to generate content strategies and recommendations.
• Content You Create: We store the content you create, upload, or generate using Boostmatic, including posts, images, schedules, and brand settings.
• Connected Accounts: When you connect social media accounts (e.g., Twitter/X, LinkedIn, Facebook, Instagram), we receive access tokens and basic profile information necessary to post on your behalf.
• Usage Data: We automatically collect information about how you interact with our Service, including IP address, browser type, pages visited, features used, and timestamps.
• Cookies & Tracking: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Boostmatic platform
• Analyze your website and generate AI-powered content strategies, topic clusters, and post recommendations
• Schedule and publish content to your connected social media accounts
• Process payments and manage your subscription
• Send transactional emails (e.g., receipts, account notifications, security alerts)
• Send marketing communications (with your consent, and you may opt out at any time)
• Respond to support requests and communicate with you
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations

3. AI & Content Generation

Boostmatic uses artificial intelligence to analyze your website, generate content suggestions, create posts, and produce AI-generated media. When you use these features:

• Your website content and brand information may be processed by our AI systems and third-party AI providers to generate recommendations
• AI-generated content is created based on your inputs and preferences
• We do not use your proprietary content to train general AI models shared with other customers
• You retain ownership of content you create using our AI tools, subject to our Terms of Service

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share data with trusted third-party vendors who help us operate the Service (e.g., cloud hosting, payment processing, email delivery, analytics). These providers are contractually bound to protect your data.
• Social Media Platforms: When you connect accounts and schedule posts, we transmit content to those platforms on your behalf according to their APIs and terms.
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information for other purposes if you provide explicit consent.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data for a limited period to comply with legal obligations, resolve disputes, and enforce agreements. Anonymized or aggregated data may be retained indefinitely for analytics purposes.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, secure authentication, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your data in a portable format
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Opt out of marketing communications

To exercise these rights, contact us at privacy@boostmatic.ai or use the account settings in your dashboard.

8. Cookies & Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for the Service to function (e.g., authentication, security).
• Analytics Cookies: Help us understand how users interact with the Service so we can improve it.
• Preference Cookies: Remember your settings and preferences.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Service functionality.

9. International Data Transfers

Boostmatic is based in the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the U.S. or other countries where our service providers operate. We use appropriate safeguards (e.g., Standard Contractual Clauses) for international transfers where required.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Third-Party Links & Integrations

The Service may contain links to third-party websites or integrate with third-party platforms. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before sharing information with them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@boostmatic.ai
Support: support@boostmatic.ai